At CARLISLE Shop, we understand that professional kitchens can’t afford delays when it comes to receiving essential tools and equipment. That’s why we’ve designed a delivery system that combines speed, reliability, and global reach to get your kitchen essentials to you when you need them.

Our customers—from restaurant chefs to serious home cooks—rely on our efficient delivery network to maintain their kitchen operations without interruption. Whether you need precision ladles today or bain maries next week, we’ve got you covered.

Our Shipping Options Designed for Professionals

Standard Shipping: Fast and Trackable

Carriers: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 flat rate

Ideal for when you need your items quickly and want full tracking visibility. Our standard shipping option provides:

  • Real-time package tracking
  • Reliable delivery estimates
  • Secure handling of your professional kitchen tools

Free Shipping: Economical for Larger Orders

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free for orders over $50

Perfect for planned kitchen upgrades or bulk orders where timing is flexible. Benefits include:

  • No shipping costs on qualifying orders
  • Reliable international delivery
  • Ideal for stocking up on shelving systems or food pans

Our Delivery Promise to You

Every order at CARLISLE Shop receives the same professional attention we’d want for our own kitchens:

Swift Order Processing

Our Denver-based team processes all orders within 1-2 business days. We understand that commercial kitchens operate on tight schedules, and we respect your time.

Global Reach with Local Knowledge

While we serve customers worldwide (excluding some Asian and remote regions), our Colorado roots give us particular expertise in serving North American commercial kitchens. Our shipping solutions are optimized for reliable delivery across continents.

Secure Packaging

Whether you’re ordering delicate amber food pans or heavy-duty brazier and steamers, we package every item with the protection it needs to arrive in perfect condition.

Flexible Return Policy

We stand behind the quality of every product we ship. If any item doesn’t meet your professional standards, you have 15 days from receipt to initiate a return. Our customer service team at [email protected] will guide you through the simple process.

Pro Tip: For time-sensitive orders, consider our standard shipping option and place your order early in the week to maximize processing speed. Many of our commercial clients schedule regular deliveries of cambro food pans and other essentials to maintain consistent kitchen operations.

Payment Options for Every Professional

We accept all major payment methods to make ordering convenient:

  • Visa
  • MasterCard
  • JCB
  • PayPal

At CARLISLE Shop, we’re committed to being more than just a vendor—we’re your partner in culinary success. From the moment you place your order to when it arrives at your kitchen’s door, we treat your business with the professionalism it deserves.

Have questions about delivery? Our knowledgeable team is always happy to help at [email protected] or from our Denver headquarters at 1724 Sampson Street.